About Us

The professionals at the ARCH Group consist of mostly former, senior Epic employees that have been working with the software for many years. Industry experts. The average ARCH Group consultant has more than 10 years direct experience with Epic. When you work with the ARCH Group, expect excellence!

Our consultants possess extensive experience in all areas of the health care industry, including software analysts, project management, training, EDI, technical support and report writers. Our consultants have worked with some of the largest health plans in the country, like Kaiser Health Plan and Group Health Cooperative. In addition, we have worked with several hospital based organizations like Sutter Physician Services  and MemorialCare Health System as well as delegated medical groups acting as payors such as HealthCare Partners. We have worked internationally as well with Sechaba Medical Solution in Johannesburg, South Africa.  

What makes us stand out from the rest?  Experience.  Impressive success. A proven track record of client satisfaction.  We pride ourselves on our projects coming in on time and within or even under budget. We will help your organization achieve their goals.

We are located in Middleton, Wisconsin in Epic’s back yard. We can see their wind mills from our offices. Our close proximity to Epic enables us to recruit the very best people in the marketplace to make sure our high standards are achieved.

Contact us to see how we can help you. We will diligently work to match the needs of your organization with the skill sets of our Consultants to find the right person(s) to work with your team.

The ARCH Group has the experience, industry knowledge and desire to help you improve your operations and address the ever evolving challenges in health care today.

About our CEO

Professional_USE_THISOur Founder and CEO, Michael Heuer, has worked in health care for over 20 years and is considered a visionary in the use of technology within the complex and rapidly changing healthcare industry. Michael founded the ARCH Group in 2009. Prior to working with the ARCH Group, he was the Product Manager at Epic Systems Corporation in their Health Plan and Web Services Divisions. During his 13 years at Epic, Michael had responsibility for all aspects of client satisfaction working with over 50 different large healthcare organizations in the United States and around the world. Under Michael’s leadership, Epic added more than 10 million members to their Health Plan Division and launched three new web portals: Member, Provider and Employer.

Earlier in his career at Epic, Michael was the Project Director on several enterprise-wide implementations with multi-million dollar budgets. He worked closely with CEOs, CIOs, CMOs, Medical Directors and other executives to ensure the projects were completed on-time, on-budget and with happy end users. Prior to working for Epic, Michael was a certified Optician for Wisconsin Vision, the largest optical company in the state of Wisconsin. He was promoted to Operations Manager where he was responsible for all sales, marketing, staffing and operations at three large vision clinics. During his time there, Michael negotiated the first managed care contract in the history of the company and was responsible for annual sales growth of 15% and a 20% profit margin increase.